Delivery information

Delivering your order quickly and safely is our priority. We understand how important it is that your order arrives when you expect it, especially if you’re getting packed to go on holiday or the sun has made an appearance.

We work with a variety of postal services and couriers to deliver Solillas products around the world. We select the most suitable depending on the weight of your order and how quickly you want to receive it.

All orders to UK addresses are fully trackable and we’ll email you tracking information once your order has left our warehouse. You can also view the tracking information by logging into solillas.com and visiting the My Account section.

We are not always able to provide tracking information for orders to International addresses. We will email you when your order has left our warehouse and will give you an estimated delivery timeframe.

If your order hasn’t arrived when you expected it to, we are here to help. Please contact us and we will see what has happened and do everything we can to rectify the problem.

United Kingdom

FREE UK STANDARD DELIVERY THIS BANK HOLIDAY WEEKEND 4 MAY 2018 - 7 MAY 2018

UK Standard Shipping - £3.50 per order - 3-5 business days
Standard Shipping is available to England, Scotland & Wales.

UK Standard Shipping - FREE when you spend over £50 - 3-5 business days
Standard Shipping is available to England, Scotland & Wales.

UK Next Day Shipping - £4.99 per order - Next business day
UK Next Day shipping available to England, Scotland & Wales (excludes Outer Islands) for orders made before 2pm, Monday to Friday.

UK Next Day SATURDAY Shipping - £6.99 per order
UK Next Day Saturday shipping available to England, Scotland & Wales (excludes Outer Islands) for orders made before 2pm on Friday.

Orders placed after 2pm will be shipped on the next business day. Orders made on a Sunday will be shipped on the following Monday and orders made after 2pm on a Friday will be shipped on the following Monday. 

Northern Ireland & UK Outer Islands Shipping - £3.50 per order - 4-5 business days
Shipping is available to Channel Islands,Isle of Man,Orkney,Shetland and Scottish Islands and Northern Ireland.

European Union

European (EU) Shipping - £10.00 per order - 4-6 business days
Shipping is available to all countries within the EU, delivery times will vary by country.

International

Rest of World Shipping - £15.00 per order - 6-10 business days
Shipping is available throughout the rest of the World, delivery times vary by country.

Size Guide

Our footwear products are made to the European shoe scale. The majority are crafted from leather which will feel snug to start with but will soften up after a few wears. Our rubber soled Menorcan sandals are true to size. Our espadrille products come up a little small so we suggest ordering one size larger than your usual size.

The tables below shows the approximate equivalent UK, Australian and American sizes:

 

Adults 

UK Women 3 4 5 6 7 8 9 10 11 12 13
UK Men 3.5 4 4.5 5 6 7 8 9 10 11 12
Euro  36 37 38 39 40 41 42 43 44 45 46
AUS Women 5 6 7 8 9 10 11
AUS Men 6 7 8 9 10 11 12
US Women 5 6 7 8 9 10

 

Children

UK Child
1
Child
2
Child
3
Child
4
Child
5
Child
6
Child
7
Child
8
Euro  16  18   19 20  22  23  24  26 
UK Child
9
Child
10
Child
11
Child
12
Child
13
1 2
Euro 27 28 29 30 31 33 35
Join the Tribe